Recent Business Reviews

I have just received the official result from the 2014 Trailseekers @ Hakahana.
To my dismay firstly, my ‘official’ time is UNOFFICIAL! Well then what am I paying for? Surely one of the things you can expect from a race is an official time!
Secondly, the unofficial ‘official’ time is more than 10 minutes slower than either the time shown on my cycle computer and the stopwatch on my watch. The latter two differed by a mere 3 seconds from one another. There was no chance to protest as there were no official results up by the time I left to go home (I wasn’t prepared to stand in queues for food etc.).
Thirdly, I have taken the trouble to ensure that I have a SA seeding board. Guess what, the times (I presume because they’re unofficial) will not be used for SA Seeding! As it so happened my ride was purely an easy Saturday pedal after a recent illness. Thank goodness I wasn’t racing, as such!
From comments I heard at the race it appears that there was a major problem with the 20km results because of the number of cyclists going off the route. This appears to be a theme for Hakahana this year – route problems.
This really must have an impact on any decision to continue riding the 2014 series, and even, whether or not to ride any of the events in 2015. I’m just not prepared to drive about 150km to have these sorts of problems.

I have just received the official result from the 2014 Trailseekers @ Hakahana.
To my dismay firstly, my ‘official’ time is UNOFFICIAL! Well then what am I paying for? Surely one of the things you can expect from a race is an official time!
Secondly, the unofficial ‘official’ time is more than 10 minutes slower than either the time shown on my cycle computer and the stopwatch on my watch. The latter two differed by a mere 3 seconds from one another. There was no chance to p...read more »


Posted 1 week ago
(0) (0)
anonymous
anonymous

Hi, Thanks for taking the time to raise your concern. We would like tot start with an apology on what happened with the 20km, it is completely unacceptable as the marking was not clear enough and many cyclists did go wrong. The Race Commissaires decided that we could not make the results official as it will be unfair to those who was sent on the wrong route, and it will give an advantage on the many that cut short, it was a tough decision but we believe it is the best one under the circumstances.

Regarding the 10min difference on your time, most likely that you started one batch later than you were suppose to (10 min gaps between batches) and this can be easily rectified by sending your details (Distance, race number, batch) to info@jumpertrax.com

The seeding for this event will not count as once again it will not be accurate as the results are not accurate due to riders cutting short and those getting lost and taking longer to finish.

This is not our standard, we do apologize for the bad marking , and long queues, it will not happen again.

I rode as hard as I could in order to get a better seeding for the next race, only to see/assume/hear via the grape vine that because of poor route markings and some people going the wrong way - I won't get an official time. That is extremely frustrating. And not even an apology or proper explanation from the organisers.


Posted 1 week ago
(0) (0)
anonymous
anonymous

Thank you for raising your concern the results on the 20km fun race will not count as it was poorly marked resulting in most of the field going the wrong way, and it will be unfair to those who did go wrong. We do apologize for that and it will not happen again. Thank you for the support.

Racepacks good! Loved the courier option. Was concerned about on-time delivery, but was proven wrong.
Event well organised, with lots of sponsors.
Announcers, marshalls, Commissaire excellent.
Like the small batches that prevent bottlenecks.
Route marked well, apart from "affirmative shopping".
Excellent waterpoints!
Keep up the good work, and events will keep selling out in future!


Posted 1 week ago
(0) (0)
anonymous
anonymous

Thanks for the positive feedback and glad you enjoyed the Aramex courier service! Remember if your race pack for some reason do not get dropped off (not at home or some reason) it will always be sent back to us before registration at the event, where you can come and collect no problem :-)

See you at the next event!

Delivery of race packs - excellent
Great event, well organized, great track , didn't have any problems with the markings.
Thoroughly enjoyed the race
Will be entering for the next one at Curro Hazeldean.


Posted 1 week ago
(0) (0)
Enrico
Enrico
1 review

Thanks for taking the time to write us your positive feedback Enrico! See you at Nissan Trailseeker Curro Hazeldean 30 August! :-)

This was my first half marathon at Hakahana. It was not a walk in the park but I still loved it!!! Thanks for an awesome and challenging event. My only gripe/problem is that I'm not too good on technical parts and fell twice. You had to be an Olympic mountain goat to get over some of the climbs and technical obstacles :) I think I actually saw a few on bikes :) I know its up to me to improve my "mountain goat" skills so I cant blame anything I could not do on you. I will definitely do it again next year! WELL DONE GUYS !!!!

This was my first half marathon at Hakahana. It was not a walk in the park but I still loved it!!! Thanks for an awesome and challenging event. My only gripe/problem is that I'm not too good on technical parts and fell twice. You had to be an Olympic mountain goat to get over some of the climbs and technical obstacles :) I think I actually saw a few on bikes :) I know its up to me to improve my "mountain goat" skills so I cant blame anything I could not do on you. I will definitely do it again ...read more »


Posted 2 weeks ago
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