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What is VavaVox?

VavaVox is a community-driven web platform where users can share their experiences about any service provider or company. This will enable other users to make better informed decisions. Business owners and managers can also be kept informed about the performance and service delivery of specific employees or outlets. Companies are also able to connect with the users in order to improve their service delivery.

Why don't all companies have Star Ratings at this stage?

We at VavaVox pride ourselves on always showing accurate, unbiased and verified results. Therefore we will not publish any Star Ratings for companies that do not have enough reviews to determine an accurate Star Rating. However, even though the Star Rating may not yet be shown a user will still be able to read the reviews posted which will help them make better choices.

How does VavaVox determine a Star Rating?

Other review sites around the world ask users to give a star rating but we don't. Why? Because we all have different ways of assigning star ratings. A 3-star rating from one user will most probably mean something completely different from a 3-star rating by another user. Here at VavaVox we only ask a single question: "Would you recommend the company under review to others?" The answer provided by the reviewer, together with a whole host of other data, is then fed into our secret formula to determine that company's star rating. Unfortunately we cannot share our secret formula as there will be providers that spend more time trying to up their ratings than to actually improve their service to their customers. Also we cannot share it, because, well, it is a secret...

Why should you share and help VavaVox grow?

Well, simply put by sharing as many real reviews with us we in turn are able to help consumers find the best service providers in their area, this in turn will also help these companies grow and prosper. The added advantage is that we will also be able to inform the companies rated should they fail to meet the expectations of their customers and provide them with the information needed and opportunity to improve. We believe that in the long run this will assist in boosting the overall level of service delivery in our beloved country. So, the next time you stumble across a hidden gem and you wish to tell more than just your friends and family about it ... this is the place to do it.